Chatbase
Builds AI support and sales agents trained on your own content for chat, email, and voice.
✓ Verified against chatbase.co · Nov 4, 2026Free trial · from $40/moWeb · API · iOS · Android · Command line
What it does
Chatbase is an AI tool for building chatbots for your website, answering customer support and building AI agents. It has a free plan, and paid plans start at $40 per month.
Chatbase is a platform for building AI agents that handle customer conversations. A team connects its own material — help center articles, product documentation, changelogs, policies — and describes the agent's role, tone, and guardrails in plain language, without writing code. The agent follows step-by-step procedures and can run actions such as looking up an order, retrieving an invoice, or checking a return window before it answers. Agents can be deployed as a chat bubble on a website, and also work over email, voice calls, Slack, and messaging apps. When a question needs a person, the conversation moves to a human in the helpdesk built into Chatbase or in an existing tool like Zendesk or Intercom. The agent replies in whichever language the customer writes in, can show interactive widgets with account details, and produces reporting on conversation topics and sentiment. The product targets support, sales, and product teams, with pages aimed at e-commerce, SaaS, travel, and financial services. On pricing, the Hobby plan costs $40 per month and is the entry point, with a 7-day free trial. Basic adds API access, Business adds capacity for growing teams, and Enterprise offers custom pricing with higher limits, SSO, audit logs, HIPAA-eligible deployment, and SLAs. Developers get a REST API, webhooks, a CLI, and iOS and Android SDKs; the Android SDK is labeled alpha and the iOS SDK beta.
- No-code agent builder with instructions and guardrails
- Training on your docs, changelog, and policies
- Custom actions such as order lookup and invoices
- Chat, email, voice, and Slack channels
- Built-in helpdesk with human handoff
- REST API, webhooks, CLI, and mobile SDKs
- Topic and sentiment analytics
- Integrations with helpdesks, CRMs, Stripe, Shopify, and Zapier
Verified facts
Each row links to the page we checked it on.| API | Yes, REST API access (included from the Basic plan up) | chatbase.co | ✓ Nov 4, 2026 |
|---|---|---|---|
| Free trial | Yes, 7-day trial on the Hobby plan | chatbase.co | ✓ Nov 4, 2026 |
| Paid plans from | $40 per month for the Hobby plan | chatbase.co | ✓ Nov 4, 2026 |
| Platforms | Web, API, iOS, Android and CLI | chatbase.co | ✓ Nov 4, 2026 |
| Pricing | Paid subscription plans (Hobby, Basic, Business) with a 7-day free trial, plus custom Enterprise pricing | chatbase.co | ✓ Nov 4, 2026 |
What you can do with it
Good at
- Agents trained on your own sources rather than generic data
- Deploys across chat, email, voice, and messaging from one build
- Keeps existing helpdesk tools or uses the built-in one
- Developer options: API, webhooks, CLI, and SDKs
Watch out for
- API access requires the Basic plan or higher
- Mobile SDKs are labeled alpha (Android) and beta (iOS)
Common questions
- What is Chatbase used for?
- Chatbase is used for building chatbots for your website, answering customer support and building AI agents. On AIToolMaps it ranks #2 of 11 for building chatbots for your website.
- Is Chatbase free?
- Yes. Chatbase has a free plan, and paid plans start at $40 per month.
- What platforms does Chatbase run on?
- Chatbase runs on Web, API, iOS, Android and Command line.
- Does Chatbase have an API?
- Yes. Chatbase offers an API, so developers can use it from their own code.
- What are the best alternatives to Chatbase?
- The closest alternatives are Voiceflow, Crisp and Relevance AI, which do most of the same jobs. Voiceflow is the closest one with a free plan.
Reviews
No reviews yetListing history
- Nov 4, 2026Checked against chatbase.co
- Oct 4, 2026Listed