Crisp

Crisp is a customer support platform with a shared inbox, website chat, and no-code AI agents for support teams.

✓ Verified against crisp.chat · Nov 4, 2026Free tier · from $45/moWeb · iOS · Android

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The Crisp home page
Captured from crisp.chat on Nov 4, 2026

What it does

Crisp is an AI tool for answering customer support, building chatbots for your website and managing your inbox. It has a free plan, and paid plans start at $45 per month.

Crisp is a customer support and messaging platform from Crisp IM SAS. It combines a website chat widget, a shared inbox for conversations from several channels, a help center, a built-in CRM, and AI tools such as a support copilot and no-code AI agent workflows. It is aimed at customer support, sales, and marketing teams that handle inbound questions and want to answer them in a shared workspace. Teams add the chat widget to a website or app and connect other messaging channels to the shared inbox. They can train an AI agent on a website, PDFs, and knowledge base articles, build a workflow with a no-code builder or a template, and deploy the agent to channels such as web chat, WhatsApp, Messenger, Instagram, or email. The platform also includes saved replies, chat triggers, routing rules, analytics, and integrations with other services. Crisp has a free plan and paid plans. Paid plans start at $45 per month per workspace. A 14-day free trial is available. The free plan covers a shared inbox and the website chat widget, while paid plans add more support and automation features as the plan level rises.

  • Website chat widget
  • Shared inbox for multiple channels
  • No-code AI agent builder
  • Knowledge base and help center
  • Built-in support CRM
  • Chat triggers and shortcuts
  • Support analytics

Verified facts

Each row links to the page we checked it on.
APIYescrisp.chat✓ Nov 4, 2026
Free planYescrisp.chat✓ Nov 4, 2026
Free trialYes, 14 dayscrisp.chat✓ Nov 4, 2026
HeadquartersFrancecrisp.chat✓ Nov 4, 2026
MakerCrisp IM SAScrisp.chat✓ Nov 4, 2026
Paid plans from$45 per month, per workspacecrisp.chat✓ Nov 4, 2026
PlatformsWeb, iOS and Androidcrisp.chat✓ Nov 4, 2026
PricingFree plan plus paid planscrisp.chat✓ Nov 4, 2026
Crisp pricing in detail →

What you can do with it

Answering customer support#4 of 18Building chatbots for your website#5 of 11Managing your inbox#5 of 5Building AI agents#18 of 20Automating repetitive tasks#25 of 31

Good at

  • Free plan available
  • 14-day free trial
  • No-code AI agent workflows

Watch out for

  • Free plan includes no AI credits
  • AI agent usage is tied to plan credits
  • Some advanced features require higher-tier plans

Common questions

What is Crisp used for?
Crisp is used for answering customer support, building chatbots for your website, managing your inbox, building AI agents and automating repetitive tasks. On AIToolMaps it ranks #4 of 18 for answering customer support.
Is Crisp free?
Yes. Crisp has a free plan, and paid plans start at $45 per month.
What platforms does Crisp run on?
Crisp runs on Web, iOS and Android.
Does Crisp have an API?
Yes. Crisp offers an API, so developers can use it from their own code.
What are the best alternatives to Crisp?
The closest alternatives are Relevance AI, Tidio and Zapier, which do most of the same jobs. Relevance AI is the closest one with a free plan.

Reviews

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Listing history

  1. Nov 4, 2026Checked against crisp.chat
  2. Oct 4, 2026Listed