Task · Agents & Automation
Best AI tools for answering customer support
Ranked by how central this job is to each tool, how complete and checked its listing is, and what members upvote, save and review.
- Tools
- 18
- Free options
- 9
- Updated
- Nov 4
- 1
FinVerified Nov 4, 2026AI customer agent that resolves support, sales and ecommerce conversations for service teams.
Pay as you goAPI - 2
IntercomVerified Nov 4, 2026Customer service platform that pairs a shared helpdesk with an AI agent for support teams.
Free trial · from $19/moWeb - 3
ZendeskVerified Nov 4, 2026A customer service platform that combines ticketing, support channels, and AI agents for service teams.
Free trial · from $19/moWeb, API - 4
CrispVerified Nov 4, 2026Crisp is a customer support platform with a shared inbox, website chat, and no-code AI agents for support teams.
Free tier · from $45/moWeb, iOS, Android - 5
FreshdeskVerified Nov 4, 2026Freshdesk is a customer service helpdesk with ticketing, shared inboxes, and AI agents for support teams.
Free trial · from $19/moWeb, iOS, Android - 6
TidioVerified Nov 4, 2026Customer service platform with an AI agent, live chat, and sales automation for online businesses.
Free tier · from $24.17/moWeb - 7
Enterprise AI customer service platform that automates support interactions at scale.
Contact salesWeb, API - 8
Builds a ChatGPT-powered assistant trained on your business documents and websites.
Free trial · from $99/moWeb, API - 9
BotpressVerified Nov 4, 2026Build AI support agents that resolve tickets and take actions like refunds, without code.
Free tier · from $150/moWeb, API - 10ChatbaseVerified Nov 4, 2026
Builds AI support and sales agents trained on your own content for chat, email, and voice.
Free trial · from $40/moWeb, API, iOS, Android, Command line - 11
SiteGPTVerified Nov 4, 2026SiteGPT turns website content and files into an AI support chatbot for customer support teams.
Free trial · from $39/moiOS, API - 12
VoiceflowVerified Nov 4, 2026A platform for support and CX teams to build, test, and deploy AI agents across chat and voice.
Pay as you goWeb, API - 13
ElevenLabsVerified Nov 3, 2026AI voice platform for generating speech, music, and sound effects, plus voice agents for creators and developers.
Free tier · from $6/moWeb, API - 14
HootsuiteVerified Nov 4, 2026Social media management platform for scheduling posts, handling messages, and tracking performance for teams.
Free trial · from $99/moAPI - 15
Retell AIVerified Nov 4, 2026Build and run AI voice agents that answer and place phone calls for support, sales, and scheduling teams.
Pay as you goWeb, API - 16
LindyVerified Nov 4, 2026An AI teammate that plugs into your work apps to run scheduled and on-demand tasks for your team.
Free trial · from $29.99/moWeb - 17
HubSpotVerified Nov 4, 2026A connected CRM and marketing, sales, and service platform for growing businesses.
Free tier · from $7/moWeb, iOS, Android - 18
Relevance AIVerified Nov 4, 2026A platform for teams to build, run and monitor AI agents and multi-agent workflows.
Free tierAPI
Common questions
- What is the best AI tool for answering customer support?
- On AIToolMaps, Fin ranks first for answering customer support, followed by Intercom and Zendesk. The ranking weighs how central the job is to each tool, how complete and checked its listing is, and what members upvote, save and review.
- Is there a free AI tool for answering customer support?
- Yes. 9 of the 18 tools listed for answering customer support have a free plan or are free to use, including Crisp, Freshdesk and Tidio.
- Which AI tools for answering customer support have an API?
- 17 of them offer an API for developers, including Fin, Intercom and Zendesk.
- Can I do answering customer support on my phone?
- Yes. 5 of the tools have an iPhone or Android app, including Crisp, Freshdesk and Chatbase.