Freshdesk alternatives

Closest first: ordered by how many of Freshdesk's tasks each tool shares, then by popularity.

1. 1

   IntercomVerifiedFree trial · from $19/mo

   Customer service platform that pairs a shared helpdesk with an AI agent for support teams.

   Also does:Answering customer supportBuilding a team knowledge baseAutomating repetitive tasks

   Web

2. 2

   ZendeskVerifiedFree trial · from $19/mo

   A customer service platform that combines ticketing, support channels, and AI agents for service teams.

   Also does:Answering customer supportBuilding a team knowledge baseAutomating repetitive tasks

   Web · API

3. 3

   NotionVerifiedFree tier · from $10/mo

   A connected workspace for team notes, projects, and knowledge, with AI and agents built in.

   Also does:Automating repetitive tasksBuilding a team knowledge base

   API

4. 4

   LindyVerifiedFree trial · from $29.99/mo

   An AI teammate that plugs into your work apps to run scheduled and on-demand tasks for your team.

   Also does:Automating repetitive tasksAnswering customer support

   Web

5. 5

   CrispVerifiedFree tier · from $45/mo

   Crisp is a customer support platform with a shared inbox, website chat, and no-code AI agents for support teams.

   Also does:Answering customer supportAutomating repetitive tasks

   Web · iOS · Android

6. 6

   Relevance AIVerifiedFree tier

   A platform for teams to build, run and monitor AI agents and multi-agent workflows.

   Also does:Answering customer supportAutomating repetitive tasks

   API

7. 7

   MotionVerifiedFree trial · from $19/mo

   AI work platform that schedules tasks, projects, meetings, and docs for individuals and teams.

   Also does:Automating repetitive tasksBuilding a team knowledge base

   iOS · Android

8. 8

   TidioVerifiedFree tier · from $24.17/mo

   Customer service platform with an AI agent, live chat, and sales automation for online businesses.

   Also does:Answering customer supportAutomating repetitive tasks

   Web

9. 9

   SuperhumanVerifiedFree tier · from $12/mo

   AI assistant and work suite for individuals and teams, with agents in tabs, email, and docs.

   Also does:Building a team knowledge baseAutomating repetitive tasks

   Web · Browser extension

10. 10C

    Claude CodePay as you go

    Terminal-based agentic coding tool from Anthropic that reads a codebase, edits files and runs commands to complete tasks end to end.

    Also does:Automating repetitive tasks

    Command line · Mac · Windows · Linux

11. 11

    GitHub CopilotVerifiedFree tier · from $10/mo

    An AI coding agent for developers and teams, built into GitHub, IDEs, the terminal, and the web.

    Also does:Automating repetitive tasks

    Web · IDE · Command line

12. 12

    ElevenLabsVerifiedFree tier · from $6/mo

    AI voice platform for generating speech, music, and sound effects, plus voice agents for creators and developers.

    Also does:Answering customer support

    Web · API

13. 13

    ZapierVerifiedFree tier · from $19.99/mo

    Automation platform that connects apps and AI tools so teams can run and govern workflows.

    Also does:Automating repetitive tasks

    API

14. 14

    n8nVerifiedFree trial

    n8n is a visual workflow platform for teams connecting apps, adding AI steps, and keeping automations auditable.

    Also does:Automating repetitive tasks

    API · Command line

15. 15

    ManusVerifiedFree tier

    An autonomous AI agent for teams and individuals that completes tasks and builds web apps from prompts.

    Also does:Automating repetitive tasks

    Web · API