Zendesk alternatives

Closest first: ordered by how many of Zendesk's tasks each tool shares, then by popularity.

1. 1

   IntercomVerifiedFree trial · from $19/mo

   Customer service platform that pairs a shared helpdesk with an AI agent for support teams.

   Also does:Answering customer supportBuilding a team knowledge baseAnswering phone callsAutomating repetitive tasks

   Web

2. 2

   LindyVerifiedFree trial · from $29.99/mo

   An AI teammate that plugs into your work apps to run scheduled and on-demand tasks for your team.

   Also does:Automating repetitive tasksAutomating workflows between appsAnswering customer support

   Web

3. 3

   Relevance AIVerifiedFree tier

   A platform for teams to build, run and monitor AI agents and multi-agent workflows.

   Also does:Automating workflows between appsAnswering customer supportAutomating repetitive tasks

   API

4. 4

   FreshdeskVerifiedFree trial · from $19/mo

   Freshdesk is a customer service helpdesk with ticketing, shared inboxes, and AI agents for support teams.

   Also does:Answering customer supportBuilding a team knowledge baseAutomating repetitive tasks

   Web · iOS · Android

5. 5

   CrispVerifiedFree tier · from $45/mo

   Crisp is a customer support platform with a shared inbox, website chat, and no-code AI agents for support teams.

   Also does:Answering customer supportAutomating repetitive tasks

   Web · iOS · Android

6. 6

   NotionVerifiedFree tier · from $10/mo

   A connected workspace for team notes, projects, and knowledge, with AI and agents built in.

   Also does:Automating repetitive tasksBuilding a team knowledge base

   API

7. 7

   ZapierVerifiedFree tier · from $19.99/mo

   Automation platform that connects apps and AI tools so teams can run and govern workflows.

   Also does:Automating workflows between appsAutomating repetitive tasks

   API

8. 8

   n8nVerifiedFree trial

   n8n is a visual workflow platform for teams connecting apps, adding AI steps, and keeping automations auditable.

   Also does:Automating workflows between appsAutomating repetitive tasks

   API · Command line

9. 9

   MakeVerifiedFree tier · from $12/mo

   Lets teams build, run, and monitor AI agents and app-to-app automations in a visual workspace.

   Also does:Automating workflows between appsAutomating repetitive tasks

   API

10. 10

    FinVerifiedPay as you go

    AI customer agent that resolves support, sales and ecommerce conversations for service teams.

    Also does:Answering customer supportAnswering phone calls

    API

11. 11

    ClayVerifiedFree tier · from $185/mo

    Clay helps GTM teams source and enrich data, run agents, and build outbound workflows.

    Also does:Automating workflows between appsAutomating repetitive tasks

    API · Command line

12. 12

    TessVerifiedPaid · from $20.83/mo

    AI workforce platform for teams that need governed agents with memory, budgets, and approvals.

    Also does:Automating repetitive tasksAutomating workflows between apps

    API

13. 13

    GumloopVerifiedFree trial · from $37/mo

    Lets teams build and share AI agents that carry out work across their business apps and the web.

    Also does:Automating workflows between appsAutomating repetitive tasks

    Web

14. 14

    MotionVerifiedFree trial · from $19/mo

    AI work platform that schedules tasks, projects, meetings, and docs for individuals and teams.

    Also does:Automating repetitive tasksBuilding a team knowledge base

    iOS · Android

15. 15

    Retell AIVerifiedPay as you go

    Build and run AI voice agents that answer and place phone calls for support, sales, and scheduling teams.

    Also does:Answering phone callsAnswering customer support

    Web · API