Intercom alternatives

Closest first: ordered by how many of Intercom's tasks each tool shares, then by popularity.

1. 1

   ZendeskVerifiedFree trial · from $19/mo

   A customer service platform that combines ticketing, support channels, and AI agents for service teams.

   Also does:Answering customer supportBuilding a team knowledge baseAutomating repetitive tasksAnswering phone calls

   Web · API

2. 2

   VoiceflowVerifiedPay as you go

   A platform for support and CX teams to build, test, and deploy AI agents across chat and voice.

   Also does:Answering customer supportBuilding chatbots for your websiteAnswering phone calls

   Web · API

3. 3

   FreshdeskVerifiedFree trial · from $19/mo

   Freshdesk is a customer service helpdesk with ticketing, shared inboxes, and AI agents for support teams.

   Also does:Answering customer supportBuilding a team knowledge baseAutomating repetitive tasks

   Web · iOS · Android

4. 4

   CrispVerifiedFree tier · from $45/mo

   Crisp is a customer support platform with a shared inbox, website chat, and no-code AI agents for support teams.

   Also does:Answering customer supportBuilding chatbots for your websiteAutomating repetitive tasks

   Web · iOS · Android

5. 5

   Relevance AIVerifiedFree tier

   A platform for teams to build, run and monitor AI agents and multi-agent workflows.

   Also does:Building chatbots for your websiteAnswering customer supportAutomating repetitive tasks

   API

6. 6

   Retell AIVerifiedPay as you go

   Build and run AI voice agents that answer and place phone calls for support, sales, and scheduling teams.

   Also does:Answering phone callsAnswering customer supportBuilding chatbots for your website

   Web · API

7. 7

   TidioVerifiedFree tier · from $24.17/mo

   Customer service platform with an AI agent, live chat, and sales automation for online businesses.

   Also does:Answering customer supportBuilding chatbots for your websiteAutomating repetitive tasks

   Web

8. 8

   NotionVerifiedFree tier · from $10/mo

   A connected workspace for team notes, projects, and knowledge, with AI and agents built in.

   Also does:Automating repetitive tasksBuilding a team knowledge base

   API

9. 9

   ZapierVerifiedFree tier · from $19.99/mo

   Automation platform that connects apps and AI tools so teams can run and govern workflows.

   Also does:Automating repetitive tasksBuilding chatbots for your website

   API

10. 10

    FinVerifiedPay as you go

    AI customer agent that resolves support, sales and ecommerce conversations for service teams.

    Also does:Answering customer supportAnswering phone calls

    API

11. 11

    LindyVerifiedFree trial · from $29.99/mo

    An AI teammate that plugs into your work apps to run scheduled and on-demand tasks for your team.

    Also does:Automating repetitive tasksAnswering customer support

    Web

12. 12

    BotpressVerifiedFree tier · from $150/mo

    Build AI support agents that resolve tickets and take actions like refunds, without code.

    Also does:Building chatbots for your websiteAnswering customer support

    Web · API

13. 13

    ChatbaseVerifiedFree trial · from $40/mo

    Builds AI support and sales agents trained on your own content for chat, email, and voice.

    Also does:Building chatbots for your websiteAnswering customer support

    Web · API · iOS · Android · Command line

14. 14

    MotionVerifiedFree trial · from $19/mo

    AI work platform that schedules tasks, projects, meetings, and docs for individuals and teams.

    Also does:Automating repetitive tasksBuilding a team knowledge base

    iOS · Android

15. 15

    SiteGPTVerifiedFree trial · from $39/mo

    SiteGPT turns website content and files into an AI support chatbot for customer support teams.

    Also does:Building chatbots for your websiteAnswering customer support

    iOS · API